29.11.2024 17:59:00
Дата публикации
O2 is launching a unique tool to combat phone scammers — the AI program Daisy. This neural network agent, created in the image of an elderly woman, intercepts calls from scammers and conducts long conversations with them, distracting them from real victims.
Daisy was trained on materials from many famous fraud fighters, such as Jim Browning. Thanks to a realistic voice and “human” communication style, the AI can keep scammers on the line for up to 40 minutes, telling family stories, knitting hobbies or providing fictitious bank details.
The initiative is part of O2’s “Beat the Scammers” campaign, aimed at protecting users from the growing wave of crime. According to the study, more than 67% of Britons are worried about the threat of scammers, and about 22% face fraudulent attempts every week.
Virgin Media O2 is also calling on the UK government to create a single national anti-fraud centre, and is encouraging users to report suspicious calls and texts by forwarding them to a dedicated number.
This approach could help protect subscribers and raise public awareness of the methods used by fraudsters.
Against the backdrop of these initiatives, we would like to express hope that Kazakhstani telecom operators will also consider the possibility of implementing similar technologies.
For example, by collecting a database of fraudsters’ phone numbers and automatically redirecting their calls to similar AI agents. Given the growth of sophisticated fraudulent schemes, the use of AI could be a good tool for protecting subscribers.
(the text is translated automatically)
Daisy was trained on materials from many famous fraud fighters, such as Jim Browning. Thanks to a realistic voice and “human” communication style, the AI can keep scammers on the line for up to 40 minutes, telling family stories, knitting hobbies or providing fictitious bank details.
The initiative is part of O2’s “Beat the Scammers” campaign, aimed at protecting users from the growing wave of crime. According to the study, more than 67% of Britons are worried about the threat of scammers, and about 22% face fraudulent attempts every week.
Virgin Media O2 is also calling on the UK government to create a single national anti-fraud centre, and is encouraging users to report suspicious calls and texts by forwarding them to a dedicated number.
This approach could help protect subscribers and raise public awareness of the methods used by fraudsters.
Against the backdrop of these initiatives, we would like to express hope that Kazakhstani telecom operators will also consider the possibility of implementing similar technologies.
For example, by collecting a database of fraudsters’ phone numbers and automatically redirecting their calls to similar AI agents. Given the growth of sophisticated fraudulent schemes, the use of AI could be a good tool for protecting subscribers.
